Everything you need to know.
Orders & Delivery
How long does shipping take?
Orders are carefully prepared and dispatched within 2–5 business days. Delivery times may vary depending on your location. Complimentary UK delivery is included on all orders.
Do you offer free UK delivery?
Yes. Complimentary UK delivery is included with every order.
Can I return my order?
Yes. We offer a 30-day return policy on eligible items. Please contact us before returning your order.
Product
How loud is the alarm?
The powerful 135dB alarm is designed to attract attention and help deter unwanted situations. It's loud enough to be heard clearly in an emergency.
Is My Robin rechargeable?
Yes. Every My Robin alarm includes a USB charging cable and can easily be recharged whenever needed.
How long does the battery last?
My Robin provides up to 1 hour of continuous alarm time, over 1 hour of LED light use and up to 2 years of standby time.
How do I charge My Robin?
My Robin is USB rechargeable, making it convenient and easy to keep ready whenever you need it. A charging cable is included with every order.
Can I attach it to my keys or handbag?
Yes. My Robin is lightweight and designed to attach easily to your keys, handbag, or everyday essentials using the included brass carabiner, so it's always within easy reach.
What colours are available?
My Robin is available in Pink, Black, Purple, Silver and Turquoise allowing you to choose a colour that suits your style.
Using My Robin
Are your products designed for everyday carry?
Yes. My Robin products are thoughtfully designed to combine practicality, elegance and confidence for everyday life.
Is My Robin a good gift?
Absolutely. Thoughtfully designed, My Robin makes a meaningful gift for daughters, mums, sisters and friends.
Support
How can I contact My Robin?
For any questions or support enquiries, please email: hello@myrobin.co.uk We aim to respond within 24–48 hours.
Still have a question?
Still have a question?
We'd love to help. Contact us at hello@myrobin.co.uk and we'll get back to you as soon as possible.
We aim to respond within 24–48 hours.
Thank you for choosing My Robin.
Carry Confidence.